Relationships with Society


Basic Philosophy of Supply Chain Management

  • 1.
    Emphasizing “fair business practices, transparency, and equal opportunities,” the Dexerials Group’s procurement is founded on relationships of mutual trust with suppliers.
    • “Fair business practices” means conducting procurement in accordance with prescribed policies and procedures.
    • “Transparency” means avoiding any arbitrary actions.
    • “Equal opportunities” means providing supplier with a level playing field.
  • 2.
    Dexerials also emphasizes cooperative relationship with suppliers in such areas as strengthening technological competence, assuring and improving the quality of parts and maintaining competitive prices.
  • 3.
    To preserve the global environment and realize a sustainable society, Dexerials strives for environmental management together with suppliers by observing the Green Procurement Policy.
  • 4.
    To ensure compliance with laws, regulations, and social standards and to realize contributions to society, Dexerials works not only internally but also with suppliers to achieve practical results.

For fair business practices, transparency, and equal opportunities in transactions

Based on the Basic Philosophy of Supply Chain Management, for the implementation of procurement with “fair business practices, transparency, and equal opportunities,” Dexerials is engaged in the following initiatives.

  • Respect for social standards and commercial practices, etc.
    Regarding procurement, in addition to obviously following the laws of each country, we respect the social standards, ethics and commercial practices, etc.
  • Anti-corruption
    When negotiating the conditions of a transaction with suppliers, including pricing and technical specifications, honesty and faithfulness are essential. With regard to businesspersons engaged in the procurement business, Dexerials ensures complete anti-corruption by prohibiting the reception of money, goods or services that aim to influence or that have the risk of influencing business decisions.
  • Publicizing the Dexerials procurement policy
    In order for suppliers to gain an understanding of Dexerials basic policies regarding legal compliance, respect for human rights, environmental conservation and products/service safety, we regularly holding individual explanatory meetings, for the thoroughness of relevant policies.
  • Handling information
    In addition to striving to disclose appropriate information to suppliers, we conduct appropriate management based on internal policies and procedures related to the Code of Conduct and information security so that confidential information from Dexerials and suppliers is not leaked.
  • Risk management
    In order for transactions to go smoothly, it is necessary for the Procurement Division to strive to prevent and predict dangers that could become factors that inhibit the procurement business. For that reason, when situations occur or may occur that will have a serious impact on business (quality issues, collapse of supplier business, disasters, labor disputes, etc.), crisis management information is shared with the Procurement Division, the Business Division and other relevant divisions and necessary risk avoidance measures are promptly drafted and implemented.
  • Selection of suppliers
    In line with the principles in the Basic Philosophy of Supply Chain Management, we strive to find new suppliers in accord with technical reforms and the supply environment (pricing changes, supply and demand balance, corporate social responsibility, etc.). In the selection of new suppliers, the most important and fundamental requirements are “stable management,” “legal compliance,” “environmental considerations,” and “technical capacity,” and we also evaluate results and expectations for quality, pricing, stable supply, technology services and environmental contribution.

Initiatives for legal compliance

Dexerials is engaged in employee training in order to ensure thorough procurement with “fair business practices, transparency, and equal opportunities.”
Specifically, we confirm compliance with the Act Against Delay in Payment of Subcontract Proceeds, etc., to subcontractors and share information by regularly conducting in-person surveys of the procurement, production management, and other related departments.
Also, we conduct internal audits with regard to the procurement business, and we provide training for relevant parties using improvement guidance based on the audit results.

Promotion of Sustainable Procurement

In light of social demands and other conditions, we have compiled our fundamental approach to social responsibility that we should fulfill with our suppliers and matters that we would like our suppliers to cooperate with us in the Dexerials CSR Procurement Guidelines to promote CSR throughout our supply chain. We also seek the understanding and cooperation of all our suppliers of materials and other items.
In fiscal 2021, we revised the Guidelines to respond to further changes in social conditions and social demands. In addition to the CSR policy survey that we have conducted for our suppliers in the past, we have conducted a survey for our suppliers who have high dependence on us, on a total of 46 questions, including 42 about the status of initiatives of the matters described in the Guidelines and others about the CSR policies in practice at each company, to understand their initiatives in human rights, labor, health and safety, the environment, and the likes. The survey results are scored and evaluated on a fourpoint scale, and feedbacks are provided to promote cooperative activities to create a sustainable society.

Main contents of Dexerials CSR Procurement Guidelines

Human rights/Labor Health and safety Environment Fair trade/Ethics
  • Prohibition of discrimination
  • Prohibition of forced labor
  • Prohibition of child labor / Consideration for young workers
  • Consideration of working hours
  • Adequate wages and benefits
  • Prohibition of inhumane treatment
  • Freedom of association / Right of collective negotiation
  • Whistleblower protection
  • Occupational safety
  • Emergency preparedness
  • Industrial accidents and illnesses
  • Industrial hygiene
  • Consideration for work with physical loads
  • Safety measures for machine and equipment
  • Health and safety communication
  • Health management of employees
  • Environmental permit and reporting
  • Reduction of energy consumption and greenhouse gas emissions
  • Atmospheric emissions
  • Water management
  • Effective use of resources and waste management
  • Chemical substance management
  • Management of chemical substances in products
  • Solid waste management
  • Compliance with laws and regulations and international norms
  • Corruption prevention
  • Prohibition of giving and accepting improper advantages
  • Protection of intellectual property
  • Fair business promotion
  • Appropriate export management
  • Complaint handling mechanisms in place
Quality/Safety Information security Supply chain Corporate governance on CSR
  • Ensuring product safety
  • Quality control
  • Defense against cyber attacks
  • Protection of personal information
  • Prevention of leakage of confidential information
  • Supplier management
  • Responsible mineral procurement
  • Development of management system
  • Business continuity plan (BCP) establishment and preparation
  • Appropriate disclosure of corporate information

2021 CSR Procurement Survey Results

Based on our analysis of the questionnaire conducted in fiscal 2021, 98% of our suppliers have achieved the level of commitment we require (rating of C or above) in our overall evaluation.
In the analysis by item, “human rights / labor” was the highest, followed by “information security” and “health and safety” with very close scores. On the other hand, issues remained in the “supply chain”.
We will continue conducting the CSR Procurement Survey and address the issues identified to build a sustainable supply chain.

2021 CSR Procurement Survey Overview
Survey period August 2022 Number of questions 46
Number of companies surveyed 100 Average score of all questions 4.34 points (on a 5-point scale)
Percentage by rating rank
Average of all companies

Response to Conflict Minerals

It is said that minerals (gold, tin, tantalum, and tungsten) produced in the Democratic Republic of Congo or neighboring countries may finance and benefit armed groups that engage in inhumane acts, causing tribal conflicts, human rights abuses, and environmental destruction. Concerns have also emerged regarding the safety of the working environment and child labor in human-powered cobalt mining.
The Dexerials Group promotes responsible procurement of mineral-based materials, which are much smaller in quantity than other raw materials, based on a policy of not using raw materials and parts that contain conflict minerals from countries with human rights violations or similar issues; We conduct surveys on conflict minerals (3TG) and cobalt contained in raw materials and parts of our products to avoid materials and parts that pose risks, using the RMI Conflict Minerals Reporting Template (CMRT) or the Cobalt Reporting Template (CRT) developed by the Responsible Minerals Initiative (RMI).
We also trace the origin of the relevant minerals in our products and appropriately provide the information to customers, thus fulfilling our responsibility as a manufacturer.

Green Procurement

For the purposes of global environmental conservation and the realization of a sustainable society, Dexerials has established a set of Management Standards for Environment-Related Substances, and manufactures products following the Standards. The Standards define controlled substances, which are categorized as substances to be banned immediately, substances to be phased out, or exempted substances. They are also subject to monitoring in order to prevent inclusion in our products or to confirm reduction of their use.
Dexerials designates suppliers who cooperate with these standards as Dexerials Green Partners. In principle, the Dexerials Group procures all raw materials and parts used for its products from suppliers who have been qualified as such partners.
As the process to grant certification as a Green Partner, we start with explaining the “Management Standards for Environment-Related Substances” to suppliers for their understanding. Next, we individually investigate specific matters such as legal compliance to check conformity with our internal certification criteria. Each supplier meeting the certification criteria is certified and registered as a “Green Partner,” and business with such supplier starts.
Through the stable procurement based on the trust relationship with “Green Partners,” the Company will provide high-quality, reliable, and safe products to customers.

About “Management Standards for Environment- Related Substances”

Raw materials, parts, or other elements of our products that are judged by Dexerials to have a significant impact on the global environment or human health are defined as “controlled substances” and are managed accordingly. These controlled substances are categorized as (1) substances to be banned immediately, (2) substances to be phased out, or (3) exempted substances. They are also subject to monitoring in order to prevent inclusion in our products or to confirm reduction of their use. Our aims here are to conserve the global environment and reduce our impact on the ecosystem. Even if there are no specifications in these standards with regard to certain substances and uses, we comply with the appropriate laws of each country and region in connection to prohibitions and restricted use

The Management Standards for the Environment-Related Substances

Supply Chain Risk Management

With the globalization of procurement and logistics, natural disasters and geopolitical risks have come to significantly affect the supply chain and transportation. Furthermore, weather disasters such as torrential rains and typhoons are expected to become more severe because of global warming. This will increase the risk of production stoppages due to supply chain disruptions.
Therefore, reducing these risks to procurement and logistics is a material issue. In line with our commitment to the TCFD recommendations, we are identifying risks faced by our domestic and overseas suppliers and building a system to prepare for and respond to various risks and disasters through digital transformation of monitoring systems and risk assessment systems.