About Open Innovation
We will reply to your inquiries about our products subject to the following conditions. You must agree to these conditions before sending your inquiry.
- 1．The e-mail we will send to you in response to your inquiry is intended only to answer the inquiry of the individual to whom it is addressed.
- 2．As recipient of e-mail sent from us in response to your inquiry, please refrain from using any part or whole of the e-mail for any purpose other than the intended purpose.
- 3．You shall use this page subject to the Conditions of Use of Dexerials Corporation's Web site. By sending your message to us, you shall indicate that you have agreed to these conditions. Click here *1 for the Conditions of Use.
- 4．We may reply to your inquiry by telephone or by postal mail if our reply e-mail fails to reach you, or for certain special inquiries. For this reason, you need to inform us of your full name, address, telephone number, and other required items.
- 6．We may take some days to reply to inquiries received on Saturdays, Sundays, or during company holidays, or depending on the nature of your inquiry.
- 7．Depending on the contents of your inquiry, the relevant department in Dexerials companies may contact you directly.
Information on our holidays
We will inform you of our holidays as follows;
Headquarters, Tochigi Technology Center, Kanuma Factory No.1, Kanuma Factory No.2, Nakada Plant and Tagajo Branch
Aug. 10 (Sat.) - Aug. 18 (Sun.) , 2019 (JST)
Regarding your inquiry received by e-mail during the holidays, we will reply one by one from Aug. 19 (Mon.), 2019.