Safety information request

We will reply to your inquiries about our products, subject to the following conditions. You must agree to these conditions before sending your inquiry.

  • 1.
    The e-mail we will send to you in response to your inquiry is intended only to answer the inquiry of the individual to whom it is addressed.
  • 2.
    If you receive an e-mail from us in response to your inquiry, please refrain from using any part or whole of the e-mail for any purpose other than the intended purpose.
  • 3.
    By sending a message to us through this inquiry page, you agree to the Terms and Conditions of Use of Dexerials Corporation’s Website. Click here *1 for more details.
  • 4.
    If our e-mail reply does not reach you, or depending on the content of your inquiry, we will call you by phone for confirmation or will respond to your inquiry by phone or mail. Therefore, please be sure to include your name, address, phone number and other contact information in your email.
  • 5.
    We are responsible for maintaining your personal data in a controlled manner and limit the use of your personal information to responding to your relevant inquiry. We protect your personal data against disclosure to any third parties or use for any purposes other than intended, and will not disclose it to third parties apart from in the cases specified in our Privacy Policy. (We may share your personal data with relevant departments within Dexerials companies.) Click here *2 for our Privacy Policy.
  • 6.
    The relevant departments within Dexerials companies stipulated in the preceding paragraph include those in foreign Dexerials group companies. After confirming the details of provisions included in “Provision or Disclosure to Third Parties Located in Foreign Countries” in “4. Provision or Disclosure of Personal Information to Third Parties” in “I. Processing of Personal Information” of the Dexerials Privacy Policy, and if you agree to the provision and/or disclosure of your personal information to any of the Dexerials group companies located in foreign countries, please press the “Agree” button below.
  • 7.
    We may take some days to reply to inquiries received on Saturdays, Sundays, or during our company holidays, or depending on the nature of your inquiry.
  • 8.
    Depending on the content of your inquiry, the relevant department in Dexerials companies may contact you directly.

Agree